Acer M310 Uživatelský manuál stáhnout pdf (Strana 39)

39FAQ and troubleshooting

Appendix

FAQ and troubleshooting

This section lists frequently asked questions that may arise during the use of your

smartphone, and gives easy answers and solutions to these questions.

Aspect Question Answer

Audio Why is there no sound

coming from the

device?

If the headset is plugged into the device, the

speaker is automatically shut off. Disconnect

the headset.

Check that the device volume setting is not

muted.

Check that the volume control is not at its

lowest setting.

Multimedia files Why can’t I view my

picture files?

You may be trying to view an image that is not

supported. Refer to "Supported formats" on

page 31 for more information.

Why can’t I view my

video files?

You may be trying to view a video that is not

supported. Refer to "Multimedia" on page 44

for more information.

Why can’t I play my

music files?

You may be trying to play a file that is not

supported. Refer to "Multimedia" on page 44

for more information.

System information

and performance

How do I check the OS

version of my device?

Tap Settings > about > more info to view the

OS version and other hardware and software

information.

You m ay a ls o t a p Settings > device

information.

Power I couldn’t turn on the

device.

The battery power may be depleted. Recharge

the device. Refer to "Charging the battery"

on page 10 for more information.

Storage How do I check the

RAM and ROM memory

status?

To check storage status, go to Settings >

about.

Heat The phone heats up

when charging or

making long duration

calls.

It is normal for the phone to heat up when

charging. When charging is complete, it will

return to its normal temperature.

It is also normal for the phone to heat up

during long periods of use, such as watching

a video or a long phone conversation.

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