ARMC/3P User Guide Release 04.02.00 Copyright © 2007 Acer Inc Userguide_ARMC/3P_v2 March 2007 100-80-8250-00
vi FIGURES Tables Table 1 Hardware Failures...
88 PRODUCT USER GUIDE Figure 83 SSL Certificate Upload After completing these three steps the ARMC/3P has its own certificate that is used for id
CHAPTER 5: MENU OPTIONS 89 State/Province The state or province where the organization is located. Country (ISO code) The country where the or
90 PRODUCT USER GUIDE Figure 84 Serial Settings Configuration or console login Do not use the serial port for any special function, use it only
CHAPTER 5: MENU OPTIONS 91 using the Point-to-Point Protocol (PPP). Before you connect to the ARMC/3P make sure to configure your console compu
92 PRODUCT USER GUIDE Intelligent Platform Management Interface (IPMI) Generals By using the ARMC/3P IPMI facilities you have an additional way t
CHAPTER 5: MENU OPTIONS 93 this access type is a host system with IPMI V1.5 and a network adapter with a sideband connection to the BMC (mostly
94 PRODUCT USER GUIDE user entries. If you choose a name instead of an IP address you need to configure a DNS server in the network settings. Bas
CHAPTER 5: MENU OPTIONS 95 Figure 87 Authentication Settings Remote Authentication Dial In User Service (RADIUS) RADIUS is a protocol speci
96 PRODUCT USER GUIDE In terms of the remote activity mechanism the login via RADIUS works similar to the Remote Console. If there is no activity
CHAPTER 5: MENU OPTIONS 97 Figure 88 Event Log Settings Event Log Targets List logging enabled To log events you may use the internal log l
FIGURES vii
98 PRODUCT USER GUIDE possible log list entries is restricted to 1.000 events. Every entry that exceeds this limit overrides the oldest one automa
CHAPTER 5: MENU OPTIONS 99 • Serial number • Firmware version • MAC address / IP address / Netmask / Gateway of LAN interface • Server’s po
100 PRODUCT USER GUIDE Read Community This is the SNMP community, which allows you to retrieve information via SNMP. Write Community This communi
CHAPTER 5: MENU OPTIONS 101 Maintenance Device Information Figure 90 Device Information This section contains a summary with various informati
102 PRODUCT USER GUIDE Figure 91 displays the ARMC/3P activity. From left to right the connected user(s), its IP address (from which host the user
CHAPTER 5: MENU OPTIONS 103 Event Log Figure 94 Event Log List Figure 94 displays the Event Log list. It includes the events that
104 PRODUCT USER GUIDE The ARMC/3P is a complete standalone computer. The software it runs is called the firmware. The firmware of the ARMC/3P c
CHAPTER 5: MENU OPTIONS 105 process will take about half a minute. Resetting subdevices (e.g. video engine) will take some seconds only and doe
APPENDIX A: SPECIFICATIONS 105 Appendix A: Specifications Sizes and Weights Table 11 ARMC/3P Specifications Attribute Value Height 15mm (0.51
APPENDIX B: ARMC/3P VIDEO MODES 107 Appendix B: ARMC/3P Video Modes Table 14 lists the video modes the ARMC/3P supports. Please do n
APPENDIX C: KEY CODES 109 Appendix C: Key Codes Table 15 shows the key codes used to define the key strokes or hotkeys for sever
110 PRODUCT USER GUIDE Key Alias Key(s) ESCAPE ESC F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 PRINTSCREEN SCROLL LOCK BRE
APPENDIX D: PIN ASSIGNMENTS 111 Appendix D: Pin Assignment VGA HD-15 Figure 98 VGA HD-15 Table 16 VGA HD-15 PIN Assignment PIN Assignment 1
112 PRODUCT USER GUIDE Serial SUB-D9 Connector 1 Figure 100 Serial Connector Table 19 Serial Connector 1 PIN Assignment PIN Assignment 1 DCD
APPENDIX E: TROUBLESHOOTING 113 Appendix E: Troubleshooting 1. The remote mouse does not work or is not synchronous. First, check the VGA conne
114 PRODUCT USER GUIDE 9. Windows XP does not awake from standby mode. This is possibly a Windows XP problem. Try not to move the mouse pointer
APPENDIX F: GNU GENERAL PUBLIC LICENSE (GPL) 115 Appendix F: GNU General Public License (GPL) Version 2, June 1991 Copyright (C) 1989, 1991 Fre
CHAPTER 1: INTRODUCTION 1 Chapter 1: Introduction Product Overview The ARMC/3P is a manufacturer-independent remote administration syste
116 PRODUCT USER GUIDE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. This License applies to any program or other work whi
APPENDIX F: GNU GENERAL PUBLIC LICENSE (GPL) 117 Program, the distribution of the whole must be on the terms of this License, whose permissions
118 PRODUCT USER GUIDE 5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission
APPENDIX F: GNU GENERAL PUBLIC LICENSE (GPL) 119 this License, you may choose any version ever published by the Free Software Founda
120 PRODUCT USER GUIDE This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License
APPENDIX G: THE OPENLDAP PUBLIC LICENSE 121 Appendix G: The OpenLADAP Public License Version 2.8, 17 August 2003 Redistribution and use of thi
2 PRODUCT USER GUIDE Figure 3 ARMC/3P with Low-Profil Bracket Figure 4 IPMB Cable, Power Cable, Reset Cable Figure 5 Serial Cable Figure
CHAPTER 1: INTRODUCTION 3 Product Features The ARMC/3P defines a new class of remote access devices. It combines digital remote access via IP
4 PRODUCT USER GUIDE Host Host System The server system which is hosting the ARMC/3P. HTTP Hypertext Transfer Protocol One of the protocols used
CHAPTER 1: INTRODUCTION 5 Package Contents The ARMC/3P comes as a regular PCI card and is shipped with: - an ARMC/3P Board with High-Profile
6 PRODUCT USER GUIDE When the Server is dead Obviously, fixing hardware defects is not possible using a remote management device. Nevertheless, t
CHAPTER 2: INSTALLATION 7 Chapter 2: Installation Operation Overview The ARMC/3P redirects local keyboard, mouse and video data to a
8 PRODUCT USER GUIDE Serial Interface An optional external modem may be connected to the ARMC/3P using this connector. The connector
CHAPTER 2: INSTALLATION 9 Figure 9 ARMC/3P Reset/Power Connection Pinout Note: On the ARMC/3P the pin for the power connector is tagged with “
10 PRODUCT USER GUIDE Figure 10 ARMC/3P with PS/2 Figure 11 PS/2 System Cable There are only 9 PS/2 pins on the ARMC/3P. Therfore th
CHAPTER 2: INSTALLATION 11 Placing the ARMC/3P into the Server Open the Server In order to install the ARMC/3P you need to open the host system
12 PRODUCT USER GUIDE Figure 14 IPMB Connector Connecting to ATX Control Signals In case your system provides separated pins for reset and p
CHAPTER 2: INSTALLATION 13 Connecting with Front Panel Connector There are motherboards which do not have separated pins for power
14 PRODUCT USER GUIDE Figure 16 Power using ATX Power Cable Adaptor Connecting Optional External Power Supply To allow the ARMC/3P to oper
CHAPTER 2: INSTALLATION 15 Connecting Ethernet The bracket of the ARMC/3P provides a RJ45 connector for Ethernet. The connec- tor is used e
CHAPTER 3: CONFIGURATION 17 Chapter 3: Configuration Initial Configuration The ARMC/3P’s communication interfaces are all based on TCP/
Copyright and Trademark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part
18 PRODUCT USER GUIDE Figure 17 ARMC/3P Psetup Tool (Windows Version) Figure 18 ARMC/3P Psetup Tool (Linux Version) Running the Linux Psetup T
CHAPTER 3: CONFIGURATION 19 --ipacp <dhcp|bootp|none> Set the auto configuration. --netmask <net mask> Set a new netmask. --gate
20 PRODUCT USER GUIDE Mac Address Detection Using the Psetup Tool for Windows On the upper left corner, the MAC address of the ARMC/3P is display
CHAPTER 3: CONFIGURATION 21 Initial Configuration via DHCP Server By default, the ARMC/3P will try to contact a DHCP server in the subnet to
22 PRODUCT USER GUIDE IP address The IP address the ARMC/3P uses. This option is only available if IP autocon- figuration is disabled. Net mask
CHAPTER 3: CONFIGURATION 23 ARMC/3P Keyboard Settings The ARMC/3P settings for the host’s keyboard type have to be correct in order to make t
24 PRODUCT USER GUIDE Furthermore, the shape of the mouse pointer has a significant influence on the pointer detection. We recommend to u
CHAPTER 3: CONFIGURATION 25 Navigate your mouse pointer into the upper left corner of the applet screen and move it slightly fo
26 PRODUCT USER GUIDE Video Modes The ARMC/3P recognizes a limited number of common video modes. When run- ning X11 on the host system please
CHAPTER 4: USAGE 27 Chapter 4: Usage Prerequisites The ARMC/3P features an embedded operating system and applications offering a vari
Safety Guidelines To avoid potentially fatal shock hazard and possible damage to Acer equipment: • Test AC outlets at your computer and monitor fo
28 PRODUCT USER GUIDE Using the Internet Explorer, open the menu entry “?” and “Info” to read about the key length that is currentl
CHAPTER 4: USAGE 29 The ARMC/3P has a built-in admin that has all the permissions to administer your ARMC/3P. See the following table for the
30 PRODUCT USER GUIDE Figure 24 ARMC/3P Main Page Overview Figure 25 Navigation Frame Overview Table 8 Links for Navigation Link Descriptio
CHAPTER 4: USAGE 31 Logout from the ARMC/3P This link logs out the current user and presents a new login screen. Please note that an au
32 PRODUCT USER GUIDE In case the ARMC/3P is connected to your local network environment and your connection to the Internet is availa
CHAPTER 4: USAGE 33 German keyboard will not work as expected. Instead, the keys will work like their US English counterparts. You can cir
34 PRODUCT USER GUIDE Sync Mouse Choose this option in order to synchronize the local with the remote mouse cursor. This is especially necessar
CHAPTER 4: USAGE 35 Monitor Only Toggles the Monitor Only filter on or off. If the filter is switched on no remote console inte
36 PRODUCT USER GUIDE Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointe
CHAPTER 4: USAGE 37 Figure 32 Remote Console Options Menu: Local Cursor Chat Window The ARMC/3P Remote Console features a Chat Frame
CONTENTS i Contents ARMC/3PARMC/3PARMC/3PARMC/3P ...
38 PRODUCT USER GUIDE Chat Area Read-only text area showing the messages, which have been received so far, including your own messages sent to oth
CHAPTER 4: USAGE 39 Figure 34 Remote Console Options Menu: Video Settings Panel Brightness Controls the brightness of the picture. Contrast C
40 PRODUCT USER GUIDE Undo Changes Restore last settings. Refresh Video Use this option to refresh the video picture. The video data for the Re
CHAPTER 4: USAGE 41 Figure 35 Remote Console Options Menu: Softkeyboard • Show Displays the Soft Keyboard. • Mapping Used for choosing the
42 PRODUCT USER GUIDE Figure 37 Remote Console Options Menu: Hotkey Confirmations Dialog Encoding These options are used to adjust the encoding
CHAPTER 4: USAGE 43 the number of colors or the diversity of pixels. The lower the compression quality, the more data have to be sent and the l
44 PRODUCT USER GUIDE Figure 40 Remote Console Options Menu: Encoding – Color Depth Note: If displaying motion pictures on a connection with low
CHAPTER 4: USAGE 45 low value of the network traffic is recommended and can be achieved as described in the Section Optimizing the Video Pictur
46 PRODUCT USER GUIDE 2. Choose the option Video Settings from the Options Menu of the Remote Console. Press the button Reset this Mode. Figur
CHAPTER 4: USAGE 47 Using the ARMC/3P with low bandwidth The network connection of the ARMC/3P has an important influence on the time be
ii CONTENTS Chapter 4: UsageChapter 4: UsageChapter 4: UsageChapter 4: Usage...
CHAPTER 5: MENU OPTIONS 49 Chapter 5: Menu Options Remote Control KVM Console Figure 44 Main Page with Remote Console Preview Remote Conso
50 PRODUCT USER GUIDE Figure 45 Power Control Overview Internal Power Control via ATX wires The power button is the representation of th
CHAPTER 5: MENU OPTIONS 51 Important: The prerequisite for the remote power/reset button to work is a correct installation of the ARMC/
52 PRODUCT USER GUIDE vated (if the serial settings were made accordingly). All inputs are redirected to the device on serial port #1 and its answ
CHAPTER 5: MENU OPTIONS 53 state will be displayed. The given attribute (either short or long) will determine the ATX duration. The default val
54 PRODUCT USER GUIDE Virtual Media The ARMC/3P provides Double Virtual Media. So it is possible to choose between two virtual media devices at th
CHAPTER 5: MENU OPTIONS 55 Figure 50 Select Image File Download a Floppy Image A floppy image kept in the ARMC/3P’s memory can be both read
56 PRODUCT USER GUIDE unspecified and a guest account is activated, this guest account information will be used as your login. Password (optional
CHAPTER 5: MENU OPTIONS 57 The specified image file is supposed to be accessible from the ARMC/3P. The in- formation above has to be given
CONTENTS iii Humidity...
58 PRODUCT USER GUIDE Figure 54 Explorer Context Menu Figure 55 Share Configuration Dialog
CHAPTER 5: MENU OPTIONS 59 UNIX and UNIX-like OS (UNIX, Solaris, Linux) If you like to access the share via SAMBA, SAMBA has to be set up prop
60 PRODUCT USER GUIDE Disable Drive Redirection If enabled the Drive Redirection is switched off. Force read-only connections If enabled the Wr
CHAPTER 5: MENU OPTIONS 61 Secure Connection Enable this box to establish a secure connection via SSL. This will maximize the security but may
62 PRODUCT USER GUIDE Figure 61 Virtual Drive Selection Navigation Buttons Connect/Disconnect To establish the drive redirection press the Conne
CHAPTER 5: MENU OPTIONS 63 Set this option to disable the mass storage emulation (and hide the virtual drive) as long as no image file is curre
64 PRODUCT USER GUIDE CD ROM/ISO 9660 Images UNIX and UNIX-like OS To create an image file make use of “dd”. This is one of the orig
CHAPTER 5: MENU OPTIONS 65 System Health The IPMI support on the host system enables you to power on or off the host system or
66 PRODUCT USER GUIDE Figure 67 Monitor Sensors Overview System Event Log You can browse the System event logs here. Please note that these logs
CHAPTER 5: MENU OPTIONS 67 User Management Change Password Figure 70 Set Password To change your password enter the new password in the uppe
iv FIGURES Figures Figure 1 ARMC/3P with High-Profil Bracket...
68 PRODUCT USER GUIDE User Management The configurable settings of the ARMC/3P are split into user settings (basically authenticati
CHAPTER 5: MENU OPTIONS 69 Existing groups Select an existing group for modification. Each user can be a member of a group - either an administ
70 PRODUCT USER GUIDE KVM Settings User Console The following settings are user specific. That means the admin can customize these sett
CHAPTER 5: MENU OPTIONS 71 Depending on the selected compression rate the data stream between the ARMC/3P and the Remote Console will be compre
72 PRODUCT USER GUIDE plug-in is not yet installed on your system, it may be downloaded and installed automatically. However, in order to make the
CHAPTER 5: MENU OPTIONS 73 the keys will be pressed until a minus sign or the end of the combination is encountered. In this cas
74 PRODUCT USER GUIDE Then, click Apply to submit your changes. Keyboard/Mouse Figure 76 Keyboard and Mouse Settings Host Interface Enables a
CHAPTER 5: MENU OPTIONS 75 PS/2 Keyboard Model Enables a certain keyboard layout. You can choose between “Generic 101-Key PC” for a
76 PRODUCT USER GUIDE the standard video resolution or used in an exclusive way (Only). With the last option it is also possible to force a
CHAPTER 5: MENU OPTIONS 77 Figure 77 Video Settings To set the options (see below) click on the Apply button. Miscellaneous Video Settings
FIGURES v Figure 52 Selecting CD-ROM and Windows Share ... 56 Fi
78 PRODUCT USER GUIDE Device Settings Network The Network Settings panel as shown in Figure 78 allows changing network related paramete
CHAPTER 5: MENU OPTIONS 79 Important: Changing the network settings of the ARMC/3P might result in losing connection to it. In case you chan
80 PRODUCT USER GUIDE Telnet port Port number at which the ARMC/3P’s Telnet server is listening. If left empty the default value will be used. S
CHAPTER 5: MENU OPTIONS 81 Dynamic DNS Figure 79 Dynamic DNS A freely available Dynamic DNS service (dyndns.org) can be used in the fol
82 PRODUCT USER GUIDE The ARMC/3P is reachable via the IP address of the DSL router which is dynami- cally assigned by the provider. Since
CHAPTER 5: MENU OPTIONS 83 Security Figure 81 Security Settings Encryption Settings Force HTTPS If this option is enabled, access to the w
84 PRODUCT USER GUIDE Remote Console to transmit both the screen data to the administrator machine and keyboard and mouse data back to the host.
CHAPTER 5: MENU OPTIONS 85 Policy The policy determines what to do with matching packets. They can be either accepted or dropped. Important:
86 PRODUCT USER GUIDE Login Limitations Single Loging Limitation If this option is enabled, the user can access the ARMC/3P only from one IP adr
CHAPTER 5: MENU OPTIONS 87 Figure 82 Certificate Settings To create and install a SSL certificate for the ARMC/3P the following st
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